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VFD Pro are just so proactive: I think they go over and above. They're a software provider and the service they offer , and the advice they offer as well, is just brilliant. My business has benefitted very much from working with VFD Pro; they've run webinars I've gone on, and they train you how to use their software. I use a lot of software and you're certainly made to feel, not like you're a client, you really are treated well. VFD are by far superior to other service providers, and I'm talking big, global companies; they just do not offer the support that VFD Pro do. I mean how often do you get to speak to directors at other companies. I've never received this level of support from a supplier before. I keep looking at the stuff they're doing and they just seem to be going over and above and for me, and I'm probably one of the least qualified people with their software, I'm a book keeper not a Financial Director or an accountant, so for me it's been so beneficial.
Name:Stewart Brown
Job Title:Owner
Company:Stewart Brown Bookkeeping Services
Town:Purley
Date:26/10/2020
5.0/5
Service(s) Provided: 1. Enhanced Management Reporting, 6. VFD Pro training and support Academy, 7. Marketing collateral for use on your website, social media and email communications
 
Everything is geared to what a Part Time Finance Director needs and you listen to the users.
Name:Richard Holder
Town:Chichester
Date:20/10/2020
5.0/5
Service(s) Provided: 1. Enhanced Management Reporting, 2. Business Growth Planning and other FD services, 3. Interactive Business Intelligence Dashboard, 4. Supplier partner introductions for client Exception Reports, 5. Online workshop series for your clients and prospects, 6. VFD Pro training and support Academy, 7. Marketing collateral for use on your website, social media and email communications
 
I like that VFD are willing to adapt, and willing to listen, and to improve their software. Some of their offering is a lot more detailed than anything we've used previously.
Name:Mike Ogilvie
Job Title:Managing Director
Company:X5 Chartered Accountants
Town:Eastbourne
Date:19/10/2020
4.8/5
Service(s) Provided: 1. Enhanced Management Reporting, 2. Business Growth Planning and other FD services, 3. Interactive Business Intelligence Dashboard, 4. Supplier partner introductions for client Exception Reports, 5. Online workshop series for your clients and prospects, 6. VFD Pro training and support Academy, 7. Marketing collateral for use on your website, social media and email communications
 
VFD are always there if you need them; we've been using the VFD product for most of lockdown, and if there's ever a problem you contact them and they put themselves out to make sure they address that problem for you. VFD Pro has made our advisory services better; we've been able to be more transparent with clients in terms of the data we provide on a more frequent basis, and we've used VFD for our weekly workshop, and we've had rave reviews on that from our clients. We use other apps within Xero but we advise clients use those themselves where we use VFD as a platform that we assist clients with.
Name:Emma Whitehouse
Job Title:Director of accounts and business services
Company:Barringtons
Town:Newcastle-Under-Lyme
Date:15/10/2020
5.0/5
Service(s) Provided: 3. Interactive Business Intelligence Dashboard, 7. Marketing collateral for use on your website, social media and email communications
 
The software is very good, very flexible, and allows us to look at things in different ways. As for the rapport we have with the people at VFD; it's very good. We can pick up the phone and ask a question at any time, and we will get a proper response without waiting for ages. VFD allows us to give our clients a more compact form of documentation. It opens more doors to allow us to provide initial information which we can then discuss with the clients.
Name:Chris Marshall
Job Title:Managing Director
Company:CVK Solutions Ltd
Town:Southampton
Date:08/10/2020
5.0/5
Service(s) Provided: 3. Interactive Business Intelligence Dashboard, 4. Supplier partner introductions for client Exception Reports, 6. VFD Pro training and support Academy, 7. Marketing collateral for use on your website, social media and email communications
 
VFD Pro are so attentive and reactive. The training that they're giving at the moment is spot on, exactly what I need; their regular webinars are brilliant, it's just the right timing or me. Product wise; I like the flexibility, and the reporting function gives my clients the ease of use as setting it up and using it has just been so straightforward. I've only just started using VFD Pro but it's given me flexibility and more reporting functionality for my clients. I've used Futurly for a few years and I'm not sure VFD replaces it but it certainly compliments it brilliantly. There is some cross over between the two. I'm quite vocal in my recommendation for VFD; I brought it up on a 2020 webinar I did the other day, and I've mentioned it on a few Facebook groups I'm part of. I'm quite supportive as I think its a good product. Their emails are very tiered, upcoming webinars are highlighted down the side, it's very very helpful.
Name:Sharon Broer
Job Title:Founder
Company:Argus Accounting
Town:Romford
Date:06/10/2020
5.0/5
Service(s) Provided: 1. Enhanced Management Reporting, 6. VFD Pro training and support Academy, 7. Marketing collateral for use on your website, social media and email communications
 
I love the feeling that it's a personable service; I feel I can pick up the phone at any time of the day to Steve or Mark with any questions or queries. The product is fantastic. What I love about the software is that Mark and Steve are so approachable if I have any problems with the software; they're really forthcoming with advice and that's key for me. VFD Pro has given an extra layer to our advisory section, so we're now able to offer our clients monthly, or quarterly, management reports using the VFD suite of services, as a minimum, and in terms of the cashflow forecasting within it; that's given an extra angle, so it's increased our service offering for our clients in a good way. If I compare it to, say, Xero, then our account managers are usually quite hard to get hold of, you'll call, send an email and someone will get back to you in 48 hours, but with VFD there's nothing too big or small that they can't help with, and the extra is that they want to help you promote the service; for example, Steve has given us content to add to our site about the VFD services. They're doing a sterling job.
Name:Joanna Drinkwater
Job Title:Managing Director
Company:Grant McKnight Ltd
Town:Birmingham
Date:06/10/2020
5.0/5
Service(s) Provided: 1. Enhanced Management Reporting, 2. Business Growth Planning and other FD services, 3. Interactive Business Intelligence Dashboard, 4. Supplier partner introductions for client Exception Reports, 5. Online workshop series for your clients and prospects, 6. VFD Pro training and support Academy, 7. Marketing collateral for use on your website, social media and email communications
 
The service provided by VFD Pro is personal, tailored, and practical, and their communication is outstanding. It's enabled me to show the figures in a graphical and visual way. Some people understand figures better visually than numerically; a picture paints a thousand words, and VFD Pro produces pretty pictures. What I want is a simple way to communicate what's happening in the business without spending hours doing it. Most management accounting software produces detailed reports, and pages of it. The Business Overview software is a simple visual tool to express what's happening in the business, and it's easy to email the report with a video, or some information that says "I've looked over your business and 3 things stand out" . If I come to you with a dozen things to do you won't have enough time, or attention span, so if I can come to you with laser focus and a few critical areas, you act on them and see the effect on your business, you'll be back for more. Other accountants and professionals tailor reports; I don't have the knowledge, understanding, or time to do that, so I want something that will cover most bases, and VFD Pro does that without any real tweaking from me; it's a straight out of the box service. They're nice guys and a pleasure to deal with. Their workshops are really good; You 're given practical guidance on how to use it and what to do.
Name:Paul Miller
Job Title:Managing Director
Company:Cornish Accounting
Town:Bodmin
Date:02/10/2020
4.8/5
Service(s) Provided: 1. Enhanced Management Reporting, 2. Business Growth Planning and other FD services, 5. Online workshop series for your clients and prospects, 6. VFD Pro training and support Academy, 7. Marketing collateral for use on your website, social media and email communications
 
I like the personal touch; the way that they were so friendly and forthcoming with wanting to give a demonstration, and I was really impressed with the software itself; I haven't seen anything like it. I heard about them via the ICAEW (Institute of Chartered Accountants in England and Wales) of whom I'm a member, at one of their conferences called 'Power your Digital Practice'. Sean Farnell of Burgis & Bullock did a demo of VFD during the conference. There was about half hour to an hour demo of the VFD software. I haven't used it yet as I only launched three months ago, however I've got a large tender coming up at the end of this month and I'm going to use the demo to show the client as I believe the software wouldn't be beneficial to this potential client. This is a fantastic piece of software. The customer service has been excellent; Steve Darnell even put me in touch with other people that he believes will be beneficial to me.
Name:Joanna Drinkwater
Job Title:Director
Company:Grant McKnight Ltd
Town:Birmingham
Date:03/02/2020
5.0/5
Service(s) Provided:
 
What stands out is the fact that VFD Pro does so much of the analysis; picking up the key headlines and the main issues that come out from the numbers. I was looking for a reporting tool. I didn't know that vfd existed so when I came across it I thought VFD Pro might be the tool for me, but it's more than that; it's an analysis tool as well which is better as there's so much more that it does plus the report.
Name:Avi Smith
Date:19/12/2019
4.8/5
Service(s) Provided: 1. Enhanced Management Reporting, 4. Supplier partner introductions for client Exception Reports