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Everything I have done with VFD and Steve and Mark has been absolutely amazing. When I was training they were so supportive as I felt a bit out of place as a had a different background to other people studying VFD, but they did make me feel really comfortable and that was a massive massive help. They were really good.
Name:Client details withheld
Date:29/11/2021
5.0/5
Service(s) Provided:
 
The accessibility of everyone, so whenever we've had any need to ask questions or get advice on something out of the ordinary we have always been able to speak to someone who got it sorted.
Name:Michael Carthy
Date:04/10/2021
4.8/5
Service(s) Provided:
 
The whole presentation really how it was presented across to us.
Name:Linda Robinson
Date:04/10/2021
3.8/5
Service(s) Provided:
 
Just actually seeing the people behind the software, the reasons for them doing it and the fact that a lot of accounting software you don't know the people behind it or what is is trying to do, so that was quite good.
Name:Andrew Brown
Date:04/10/2021
3.8/5
Service(s) Provided:
 
No sales crap. It is very much straight to the point about how we can help the client and how the tool that they are providing will be able to help the client. It's not saying you need to use VFD it just saying this tool is out there to help you if you want to, but it will help you start the conversation and its about getting into the mindset of the conversation and if you want to use VFD it's there for you.
Name:Aaron Taft
Date:04/10/2021
4.8/5
Service(s) Provided:
 
VFD Pro gives you quite a lot of intuitive information and I think that's quite good. It reacts to the linkage with Xero and it produces almost instant results. I think that's probably the main benefit of it.
Name:Client details withheld
Date:08/06/2021
4.0/5
Service(s) Provided:
 
One of the main benefits is you're in teams of up to about 10 who are learning how to use the VFD Pro and we're talking through real live situations. It's more about how you apply it rather than just learning the piece of software; it's about how you use it to get the most out of it which is of key importance to me. I get information and help quickly which is good. I don't want to leave a message with someone I talk to once in a blue moon, they always come back to me quickly and I really like that.
ReplyThank you John, always a pleasure to work with you. It's great to know you are got value out of the 12 week VFD Mastery Programme, and yes you are right, the software itself is so easy to use it requires no training, it is absolutely all about how to engage the business owner. It is also great to know the personal support is appreciated.We are working hard to enhance the cash flow management aspect of the system so I think you are in for even more treats in the near future. You are also right that we cover a lot in the training sessions but please don't forget they are all recorded so you can rewatch as often as you wish/need to and if you want a more personal experience, having attended one course, you are always welcome to join a future course, (or simply dip in and out of sessions you feel you need more support on.
Name:John Greene
Job Title:Principle
Company:Ambit Assist
Town:Belfast
Date:10/05/2021
5.0/5
Service(s) Provided: 1. Enhanced Management Reporting, 2. Business Growth Planning and other FD services, 3. Interactive Business Intelligence Dashboard, 6. VFD Pro training and support Academy
 
I think it's a fantastic product. Delving into the reports and learning more about them picks up all the little bits you might miss otherwise, which is very good. Steve has been phenomenal with his communication; when I've not been there due to computer issues he's recapped things. The communication has been top quality. One think I love about Steve is, if he doesn't know he doesn't try and blag answers, he says " I don't know, I'll find out and get back to you."
ReplyMichael, you will make me blush saying things like this: The time savings have been a game-changer for us. We were extremely happy to be rated 4 out of 5, so thank you for also saying you never rate anyone as a 5, so we will take that with thanks. Thank you also for highlighting the fact that you would like to experience the 12-week training as an intensive 2 or 3-day workshop.As you now know, acting on your feedback that is exactly what we are planning to deliver so we can offer training in a format that will satisfy everyone.I look forward to workign with you for many years to come and to hearing of many more stunning success stories from Staffordshire's premier Growth Accountat, keep up the good work.Steve
Name:Michael Carthy
Job Title:Director
Company:Carthy Accountants
Town:Stafford
Date:26/04/2021
4.0/5
Service(s) Provided: 1. Enhanced Management Reporting, 2. Business Growth Planning and other FD services, 3. Interactive Business Intelligence Dashboard, 5. Online workshop series for your clients and prospects, 6. VFD Pro training and support Academy
 
The best thing about it would be to start the experience of transitioning to the finance director role; gaining some experience from the training.
Reply Hi Rob, I love 4 out of 5, especially when you add the confidential note to say '4 just so it is not a 100%', I would like to think that the quality of the training is improving all the time as we get more and more feedback. I look forward to working with you and the team at Numeric as you work to deliver every greater finanial support and success for clients. Steve
Name:Rob Charlton
Job Title:Director
Company:Numeric Accounting
Town:Salisbury
Date:21/04/2021
4.8/5
Service(s) Provided: 1. Enhanced Management Reporting, 2. Business Growth Planning and other FD services, 3. Interactive Business Intelligence Dashboard, 5. Online workshop series for your clients and prospects, 6. VFD Pro training and support Academy
 
Key benefits are sales training, understanding the product, and application. The twofold benefit for us will be the increased revenue and insight into the company, and for the client's insight into how their company can operate, and to help them grow, and training the managers in finance; getting them to understand the finance and how important finance is.
ReplyHi Tim Thank you for your feedback and your comments. You are absolutely correct, rubbish in - rubbish out. Please let me know what your thoughts are on the 4 ratings for support/service when you have had a chance to get more client feedback, and as ever, any help you need please don't hesitate to ask. Best regards. Steve
Name:Tim Phelan
Job Title:Director
Company:Bear Monkey
Town:Woking
Date:19/04/2021
4.8/5
Service(s) Provided: 6. VFD Pro training and support Academy